Privacy Policy

 Effective Date: 5/20/2026
Company Name: Portland Psychiatric Services
Website: chelsea@portlandpsychiatricservices.com

1. Introduction 

Portland Psychiatric Services values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our services, including SMS communications.

2. Information We Collect

We may collect the following information:

• Name
• Phone number
• Email address
• Account or service-related information
• Communication preferences

Information is collected when you:

• Opt in to receive SMS or voice communications
• Contact us for support or services
• Use our website or services
• 
  

3. How We Use Your Information

We use your information to:

• Provide and manage our services
• Send service-related messages, alerts, and notifications
• Respond to inquiries and customer support requests
• Improve our products and customer experience
• Comply with legal and regulatory requirements
• 
  

4. SMS Messaging & Consent

By providing your phone number, you consent to receive SMS messages from [Your Company Name]. Message frequency may vary depending on your interaction with our services. Message and data rates may apply.

5. Opt-Out Instructions (TCR-Approved Language)You may opt out of SMS communications at any time by replying:

• STOP to cancel
• UNSUBSCRIBE to opt out
• END or QUIT to stop messages

After opting out, you will receive a confirmation message, and no further messages will be sent unless you re-opt in. For help, reply HELP or contact us at:

• Email: chelsea@portlandpsychiatricservices.com
• Phone: 503-226-8918

6. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted third-party service providers who assist us in operating our website and providing our services. These service providers are bound by confidentiality agreements and are prohibited from using your information for any other purpose. SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third parties or affiliate companies for marketing purposes. 

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse.

8. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

9. Your Rights

You have the right to:

• Request access to your personal data
• Request correction or deletion of your information
• Withdraw consent for communications at any time
• 
  

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date.

11. Contact UsIf you have questions about this Privacy Policy or our messaging practices, please contact us: Portland Psychiatric Services
Email: chelsea@portlandpsychiatricservices.com
Phone: 503-226-8918